Individual Assignment 4 125 pts Due: November 24th before midnight Please name your files as follows: LASTNAMEAssignment4.doc and LASTNAMEAssignment4.vsdx Attached please find your last individual assignment. This assignment will use knowledge you have learned thus far to perform some system analysis and design efforts. Unfortunately, we can't go through the entire process due to time constraints. Part of the assignment will be submitted via text on this assignment page. You will also submit 3 visio diagrams. The assignment is due November 24th. Please submit one Word document and one visio document. Points = 125. On the Spot Courier Services (taken from the textbook) As an employee of a large international courier and shipping service, Bill Wiley met with many companies that shipped and received packages almost every day. He was frequently asked if his company could deliver local packages on the same day. Over several months, he observed that there appeared to be a substantial need for courier services in the city in which he lived. He decided that he would form his own courier delivery company called On the Spot to fill this need. Bill began by listing his mobile telephone number in the Yellow Pages. He also sent letters to all those companies that had requested same-day courier service that his prior company had not been able to serve. He hoped that through good service and word-of- mouth advertising that his business would grow. He also began other advertising and marketing activities to promote his services. At first, Bill received delivery requests on his business mobile phone. However, it was not long before his customers were asking if he had a Web site where they could place orders for shipments. He knew that if he could get a Web presence that he could increase his exposure and help his business grow. After he had been in business only a few short months, Bill discovered he needed to have additional help. He hired another person to help with the delivery and pickup of packages. It was good to see the business grow, but another person added to the complexity of coordinating pickups and deliveries. With the addition of a new person, he could no longer \"warehouse\" the packages out of his delivery van. He now needed a central warehouse where he could organize and distribute packages for delivery. He thought that if his business grew enough to add one more delivery person that he would also need someone at the warehouse to coordinate the arrival and distribution of all the packages. Answer the following four questions based on this discussion. 1. Who are the stakeholders for On the Spot? How involved should On the Spot's customers be in system definition? As the business grows, who else might be potential stakeholders and interested in system functions? Provide response here in text format. (10 pts) 2. If you were commissioned to build a system for Bill, how would you determine the requirements? Be specific in your answer. Make a list of the questions you need answered. Provide response here in text format. (10 pts) 1 Individual Assignment 4 125 pts Due: November 24th before midnight Please name your files as follows: LASTNAMEAssignment4.doc and LASTNAMEAssignment4.vsdx 3. What technology and communication requirements do you see? What are the hardware requirements, and what kind of equipment will provide viable options to the system? What would you recommend to Bill? Provide response here in text format. (10 pts) 4. What are the primary functional requirements for the system as described so far in the case? Provide response here in text format. (10 pts) The details of the package pickup and delivery process are described here. When Bill got an order, only on his phone at first, he recorded when he received the call and when the shipment would be ready for pickup. Sometimes, customers wanted immediate pickup; sometimes, they were calling to schedule a later time in the day for pickup. Once he arrived at the pickup location, Bill collected the packages. It was not uncommon for the customer to have several packages for delivery. In addition to the name and address of the delivery location, he also recorded the time of pickup. He noted the desired delivery time, the location of the delivery, and the weight of the package to determine the courier cost. When he picked up the package, he printed out a label with his portable printer that he kept in the delivery van. At first, Bill required customers to pay at the time of pickup, but he soon discovered that there were some regular customers who preferred to receive a monthly bill for all their shipments. He wanted to be able to accommodate those customers. Bills were due and payable upon receipt. To help keep track of all the packages, Bill decided that he needed to scan each package as it was sorted in the warehouse. This would enable him to keep good control of his packages and avoid loss or delays. The delivery of a package was fairly simple. Upon delivery, he would record information about when the delivery was made and who received it. Because some of the packages were valuable, it was necessary in those instances to have someone sign for the package upon delivery. 5. Using all the above information identify the actors and develop a list of use cases based on the user goal technique. Provide list and use cases based on user goal technique here in a text format. (5 pts) Then, draw a use case diagram for these use cases (This will be diagram 1 in Visio). (10 pts) 6. Now using the event decomposition technique for each event you identify in the description here: name the event, state the type of event, and name the resulting use case. Show your event decomposition diagram here as text. (5 pts) Draw a use case diagram for these use cases. This will be diagram 2 in Visio. (10 pts) On the Spot courier services grew and changed over the years. At first, Bill received requests for package pickups on his mobile phone, recorded that information in a log, and would then drive around to retrieve all the packages later in the day. However, he soon discovered that with 2 Individual Assignment 4 125 pts Due: November 24th before midnight Please name your files as follows: LASTNAMEAssignment4.doc and LASTNAMEAssignment4.vsdx another driver, it was difficult to coordinate pickups between the two of them from his van. It was not long before he reorganized his business and turned the warehouse employee into a driver. Then, he stayed in the warehouse himself, and his two employees made all the pickups and deliveries. This worked well because he could control and coordinate the pickups and deliveries better. It was also easier for him to receive pickup requests working at a desk rather than trying to do it while driving a delivery van. As he thought about how his business was growing and the services he provided to his customers, Bill began to itemize the kinds of information he would need to maintain. Of course, he needed to maintain information about his customers. Some of his customers were businesses; some were individuals. He needed to have basic address and contact information for every customer. Also, for his corporate customers, he needed to identify a primary contact person. It was mostly his corporate customers who wanted to receive monthly statements listing all their shipments during the month and the total cost. Bill needed to distinguish which customers paid cash and which wanted monthly statements. In fact, for those who paid monthly, he needed to keep a running account of such things as when they were last billed, when they paid, and any outstanding balances. Finally, when payments were received, either he needed to record information about the payment: type of payment, date, and amount. Although this was not a sophisticated billing and payment system, Bill thought it would suffice for his needs. Next, he started thinking about his packages and shipments. At the time that a request for a pickup came in, he needed to keep track of it as some type of delivery request or delivery order. At that point in time, Bill mostly needed to know who the customer was, where the pickup location was, and what date and time the package(s) would be ready for pickup. He also recorded the date and time that he received the order. A delivery order was considered \"open\" until the delivery van arrived at the pickup location and the packages were all retrieved. At that point, the delivery order was satisfied. Once the packages were retrieved, each pack- age needed to be uniquely identified. Bill needed to know when it was picked up and which delivery per- son picked it up. Other important information was the \"deliver to\" entity name and the address. He also needed to identify the type of delivery. Some packages were high priority, requiring same-day delivery. Others were overnight. Of course, the weight and cost were recorded so the customer could either pay or have it added to the monthly invoice. In the courier and delivery business, one of the most important information requirements is the date and time stamp. For each package, it is important to know when it was picked up, when it arrived at the warehouse, when it went back out on the delivery run, and when it was delivered. When possible, it is also important to have names associated with each of these events. 7. Using the noun technique, identify all the nouns that may be important for this system. Use the entire case detail provided. Provide response here. (20 pts) 8. Once you have identified all the nouns, identify which are classes and which are attributes 3 Individual Assignment 4 125 pts Due: November 24th before midnight Please name your files as follows: LASTNAMEAssignment4.doc and LASTNAMEAssignment4.vsdx of these primary classes. Identify from your list above which are classes and which are attributes of your classes. Provide list here in text format. (10 pts). Begin constructing a class diagram based on the classes and attributes you have identified. (This will be probably be done on scratch paper and not turned in) 9. Now that you have identified the classes, determine what the relationships should be among the classes. Add multiplicity constraints, being especially cognizant of zero-to-many versus one-to-many differences. Finalize the class diagram, including all your classes, attributes, primary keys, relationships, and multiplicity constraints. Create your final class diagram in Visio. This will be diagram 3 in Visio (25 pts) 4