Individual Written Assignment Question Complete the diagnostic on Conflict Handling Styles and on Listening Skills and discuss the findings in terms of each of the following headings:

a. The origin, rationale, context and underlying theory of the test (conflict handling styles test only)

b. A critique of the test. (Conflict handling styles test only)

c. The accuracy and the application of the test results to you and your work. (Both tests)

d. The relevance and application of test to modern workplaces. (Both tests)