Instructions.

1. Look through the sample email on the following page and use it as a guide to create your own.
2. Identify the customer(s) for your project by considering who will benefit from the project, who will pay for it, and who needs to be informed of progress as the project moves forward. In the blank email on page 3, fill in the To: field with the name of your customer(s).
3. Fill in the From: field with your name, then fill in the subject line with a concise description of your emails so your customer(s) know what the message is about.
4. In the body of your email, write a note to your customer(s) recapping what was discussed in the imagined Agreement of Work meeting youve just had, including:
   1. the goals and objectives of the project.
   2. a tentative deadline for the project.
   3. an initial idea of what resources will be needed to successfully complete the project.
5. In your email, include and highlight the following seven key terms from the textbook, using each term correctly and in a professional context:
   1. Project and project management from chapter 1
   2. Classification from chapter 2
   3. Dedicated project team from chapter 3
   4. Project scope, milestone, and acceptance criteria from chapter 4
6. Your email should be clear, well-organized, and formatted according to SWS style. Your email should be between 300 and 500 words, and should use accurate grammar, mechanics, and spelling.
7. Cite the textbook as your source on the Sources page of this template document. Format your citation according to the Strayer Writing Standards (SWS).
8. Submit your activity by uploading the completed template document to Blackboard in Week 3.

Sample Email.

Use this email as a guide to build your own on the next page.

New Message

To: Andrew Wilson

From: John Smith

Subject: Construction Project: Agreement of Work Meeting Notes

Hello Mr. Wilson,

First, I would like to thank you for entrusting my team with your construction project and also for meeting with us today to go over project objectives, timeline, and resources. I know that you are excited about the prospect of moving into your new home. My team is very eager to get started with this project and I know in the end, you will be pleased with the result.

Below, please find notes from todays meeting:

• This project is classified as a standard operation project. Construction will be based on a predefined layout.
• The scope of this project is to provide you and your family a custom-built 4-BR/3-BA single family home that will be completed within the next 180 days. The size of the home will be roughly 4,500 sqft and will consist of four levels, including a finished basement.
• The single-family home that you have selected is from our Bainbridge family of homes. We have provided you with a layout of the home, which you approved when you signed the contract.
• Within the next two weeks, we will provide a high-level schedule of the project, which will outline our key activities and milestones. At the completion of each milestone, we will request your approval to ensure that the work has been successfully completed. This will serve as your and our acceptance criteria for measuring the progress and success of the project.
• The agreed upon goals and objectives of the project are as follows:
  • We will deliver a home that meets our quality standards. Our quality standards are the highest in the industry and I am confident you will be extremely pleased with the quality of your new home.
  • We will deliver your home no later than the agreed delivery time of within 180 days of the signed contract. In many cases, we successfully deliver ahead of schedule, but as you know, weather and other delays may impact this schedule.
  • We will keep you informed of every step of the project, so there will be no surprises.
  • We will use a dedicated project team and resources in this project. We will provide the right people and materials to ensure that your project is delivered on time. In the rare case that we have a resource issue, we will have backup resources who can pitch-in when needed.
  • As your project manager, I will use the best project management concepts in construction management to manage this project.
  • We will ensure that the project stays within budget. If there are any indications that we cannot keep to the project budget, we will inform you as soon as possible.

Let me know if you have any questions or would like to go over any of these details. Again, thank you for meeting with our team this afternoon. We are looking forward to working with you to build your new home.

John Smith, Project Manager

Your Email.

Write a professional email to the customer(s) of your project. Be sure to check spelling, grammar, and composition before submitting this document.

New Message

To: [customer(s) here]

From: [your name here]

Subject: [your subject here]

[your email here]

Sources