Internal investigations should be routine functions for all healthcare compliance departments. Even with audits and ongoing surveillance, compliance issues continue to arise. At times, lapses in compliance are found and reported by whistleblowers. For this assignment, make a concept map of the steps needed to conduct an internal investigation following a whistleblower complaint. Please be sure your concept map includes at least the following components:

1. the individuals who need to be involved in the investigation
2. the steps needed to assess, solve, manage, and correct each type of conduct issue and violation
3. documentation management and storage
4. Management of disclosure and legal action