is the use of a neutral third party to encourage labour and management to continue negotiating in good faith, in an effort to settle a dispute and reach a mutually acceptable agreement. A) Arbitration B) Mediation C) Grievance Option D) Strike Mandate Arbitration Mediation Grievance Option Strike Mandate Which occupations are most heavily unionized? A) finance and securities B) teaching and nursing C) food and pharmaceuticals D) all private sector occupations are highly unionized finance and securities teaching and nursing food and pharmaceuticals all private sector occupations are highly unionized