1. Is Webuycars "more of the same" when compared to the rest of the industry? If not, what does it do differently for each of its three different customers (i.e., private car sellers, private car buyers, dealerships)? Use ERRC (Eliminate - Reduce - Raise - Create) for each customer to demonstrate how Webuycars added value.
2. Considering the long-term trends in the industry, what advice would you give Faan to maintain growth and profitability? Justify your answer.