Isaac, a 27 year old student at University of lusaka, he goes to a mall to purchase some shoes. Upon arrival he sees a sign saying you must wire a face mask, but due to his ignorance he gets in a fight with a person selling, because he is not following the rules. Because of is ignorance the person selling the shoes decides to take him to court, but the manager of the shop does not want to go to court because He saw Isaac snoozing and coughing and he is scared they might close the shop. As a business consultant what opinions can you give him.