ISTNBAS Project Management, Semester 1, Test 1, 2017 Question 1 (15 marks) (a) What is a Project Management Methodology? Briefly described its purpose and contents. (10 marks) (b) Specify any three attributes of a good business case? (3 marks) (c) Specify one reason why a project charter is required to be signed by the client (project sponsor/ committee/etc.) before the project commences. (2 marks) Question 2 (15 marks) (a) What is a project baseline? What purpose does it serve once the project team begins to execute the project plan? (6 marks) (b) Suppose a bank's motive is to gain competitive advantage by developing tighter relationships with its customers. Its strategy is to create focused differentiation through a customer relationship management (CRM) system. Develop an appropriate project MOV (6 marks) il. Discuss how this MOV supports the goal and strategy of this organization. (3 marks) Question 3 (10 marks) 1. Why is it important for an organisation to have a formal project selection process that follows a scoring model in comparing proposed projects and alternative projects? (4 marks) Briefly describe three possible scoring factors that could be used in the scoring model. (6 marks)ISTHEAS Project Management, Semester 1, Test 1, 2017 Question 4 (16 marks) (a) During the implementation phase of an IT system development project, the client requested a change in the system design to include a new feature. The new feature is considered to be an important new feature which have to be included. As the project manager, what process should the client follow before you accept and include the new feature in the design? Provide a detail description of the process. (b) What is the importance of conducting a stakeholder analysis? In what way is stakeholder analysis useful to the project manager? Question 5 (10 marks) Using the Information in Table 1, assuming that the project team will work a standard working week (5 working days in 1 week) and that all tasks will start as soon as possible: Table 1 Duration Task Description Predecessors (Working Days) Requirements A 5 Analysis B Systems Design 15 A C Programming 25 B O Telecoms 15 Hardware E 30 B Installation F Integration 10 C.D G System Testing 10 E,F H Training/Support 5 G Draw a network diagram for the project activities in Table 1. (6 marks)ISTHEAS Project Management, Semester ], Test 1, 2017 Determine the critical path of the project. (Show how you worked out the critical path) (4 marks) Question 6 (14 marks) a) From the figure below (MS_Project_2010 software screen shot), answer the questions that follow; Task Name Mar 03 14 Mar 09 14 Mar 16 MT W T P SS M T WT F S S M T WT = 3 Executing 3.1 Analysis 3.2 Design 3.3 Implementation 1. what type of task dependency exist between the tasks; 1. 3.1 Analysis and 3.2 Design (2 marks) II. 3.2 Design and 3.3 Implementation (2 marks) 2. what Lead or Lag time exist between the tasks: 1. 3.1 Analysis and 3.2 Design (2 marks) II. 3.2 Design and 3.3 Implementation (2 marks) bj The figure below, extracted from Microsoft Project 2010, is an extraction from a Gantt chart display for a given project. THIm X 1. Briefly explain the indication of the item marked "Y". (3 marks) 2. Explain the reason why the two items marked "X" differ, with one having an additional bar embedded in the larger bar and the other hasn't. (3 marks)ISTMBAS Project Management, Semester 1, Test 1, 2017 Question 7 (10 marks) The risk table below shows five identified risk for an IT project. The probability and impact for each of the risks have been specified. Using the classification of probability and impact provided in the second table, answer the questions that follow. Risk Table List Risks Probability Impact Project manager might resign 70 before project is completed B New Servers delivered for the project 40 10 may not function as specified C Current technology might change hence possible compatibility problems Possible increase in salaries 35 3 and wages of employees (hence team members) E Employee may go on strike during the 50 9 project implementation Classification of probability & impact Probability (0 - 100) |Impact (1 - 10) High 70 -100 7 - 10 Medium 41 - 69 4 - 6 Low 0 - 40 1 - 3 (a) Construct a probability / impact matrix for the project risks. (6 marks) (b) Based on the probability / impact matrix table, specify which risk strategy you would assign to each of the risks (A to E). Explain each of your assigned strategies. (4 marks)ISTABAS Project Management, Semester 1, Test 1, 2017 Question 8 (15 marks) (a) What constitutes a successful project? (3marks) (b) Why can a project that is developed and implement under within the approved budget and within the schedule time be still not be considered a successful project? (3marks) (c) For each of the following quality gurus, specify the key contribution their quality techniques have contributed to project management. Clearly indicate the exact aspect of project management and how their contributions have been applied in project management. 1. Kaoru Ishikawa (3 marks) II. Fredrick Taylor (3 marks) III. Edward Deming