IT Project Management

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Match the following projects to the appropriate IT Project Category; 1. Problem 2. Opportunity 3. Directive New feature allowing sales associates to view the merchandise return history of customers Upgrade A/C units at corporate head office with energy-saving features POS terminal not displaying date of transaction Government now requires all hotels to display sustainability ratings in room bookins Put the following tasks in the order that they would normally occur in a Work Breakdown structure. Update project charter based on feedback received Hold kickoff meeting Prepare draft of project charter Develop solution What does the Work Breakdown Structure (WBS) contain? All deliverables and work packages All work packages; and schedule, cost and resource information All deliverables and work packages; schedule, cost, risk and resource information All deliverables and work packages; schedule, cost and resource information Which of the following would NOT be part of the project management plan? Cost baseline, stakeholder management plan, procurement management plan Quality management plan, scope baseline, and requirements management plan Risk management plan, scope management plan, and change management plan All of the above are parts of the project management plan