"I've never heard of your company." is an example of what kind of objection? O a. Time Objection b. Emotional Objection Oc Company Objection O d. Price objection QUESTION 2 When faced with an objection from a customer. It is good practice to? a. Listen and ask questions Ob.Immediately respond OC. Get defensive When a sales person tries to Counterbalance the objection with an offsetting benefit they are using which method of handling objections? O a. Transition / Boomerang Ob. Compensation O Direct denial d. Coming to that QUESTION 4 Match the example of the salesperson's response with the right objection technique or device Direct Denia A 'We are the most expensive on the market but we also are the most Third Party Reference reliable relative to our competition. Our product rarely breaks down Compensation B. That is not true. Our company's reputation is the best in the business Boomerang C. Last year we installed our sales system (CRM) in the Dunder Mifin office in Scanton and they have doubled their sales over the last year. Would you like me to give you their contact information and you can call them to see what they think of it? D. Our company is very small that is why you should want to work with Us. You will not simply be a number to us but we will be able to focus our attention on you in an effort to develop our reputation