Jack is the quality manager of Shearwater Systems. Shearwater and maintenance services to homeowners throughout the tri-state area. Shearwater technicians are qualified to do more minor plumbing, electrical, and carpentry work in addition to repairs on most major appliances.

Jack wants to equip each service technician with the technology they need to report their time and materials used on each job. Today, the service technicians carry a notebook computer for recording this information at job sites. They also each carry a smartphone to stay in touch with the office, order parts that they do not have with them, and keep track of their schedule. These smartphones are currently connected through a corporate wireless phone plan that provides free data transfers of up to 5 GB per phone per month.

Jack would like to ensure that service technicians have access to the Shearwater main computers while they are on the job site so they can check supplies inventory and access Shearwater service guides that help them make repairs in the most effective ways possible.

Required:

1) Investigate various options for giving Jack service technicians wireless remote access to the Shearwater main computers. You should consider options that use the technicians notebook computers, their smartphones, or new tablet devices. In your report of about 200 words, outline the advantages and disadvantages of having the technicians use each type of device for access to the Shearwater main computers. Be sure to consider whether the technicians needs could be met by having them carry only one device. [5 marks]

2) You should consider at least three options for connecting the device or devices you chose, writing no more than two paragraphs for each option. Then select the best option and write an evaluation of your choices strengths and weaknesses.