Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Jacks Apps Company researches, develops, and sells traditional applications (i.e. apps) for middle-aged mobile phone devices users. In an attempt to tap into the large

Jacks Apps Company researches, develops, and sells traditional applications (i.e. apps) for middle-aged mobile phone devices users. In an attempt to tap into the large young adult app market to boost sales and advertising revenues, Jack's CFO, Daniel, is considering hiring students from area high schools and universities to drastically increase the innovativeness of the company's apps. Specifically, Daniel hopes that Jack's new student employee pool will make Jacks next wave of phone apps inventions popular with young adults by providing innovative services, such as exchanging payments for late-night food deliveries, arranging informal dating and other social gatherings, exchanging perspectives on different professors, and identifying unusual debit card purchase patterns to assist with early fraud detection notification. Based on cost estimates from Jack's finance team and surveys of its new target customers (New Customer Financial Survey), Daniel estimates that this new customer market would increase Jack's annual net income by P10,000,000.

In addition to the New Customer Financial Survey, Jack's management team conducted a Business Sustainability Analysis. Specifically, the stakeholder engagement portion of the Business Sustainability Analysis revealed that four of Jack's most important stakeholder group (advertisers, regulators, employees, and customers) would react strongly - some favorably and other unfavorably - to the decision to push its app business in the direction of the young adult market. Specifically, ten percent of its existing advertisers would drop Jack as a client, thereby reducing its annual advertisement revenue of P10,000,000. Also, confidential discussions with competitors suggest that the new fraud detection app would require sensitive customer information that Jack's would be unable to protect perfectly from data hackers, thereby resulting in annual fines of P1,500,000 from regulators. In addition, employee engagement meetings indicated that they would strongly favor the expansion into the young adult market. Daniel estimates that improved employee morale would significantly increase their productivity and creativity, thereby increasing annual sales revenue by P2,000,000. Finally, focus groups with existing customers revealed that they highly value the increased workforce diversity of Jack's hiring a large number of talented young female employees with an expertise in technology. Daniel estimates that this positive customer sentiment would translate into an additional P3,000,000 in annual traditional app sales.

Required:

  1. Using the New Customer Financial Survey and the Business Sustainability Analysis, calculate the net change in Jack's App Company's net income that would be expected from pursuing the young adult app market. Fill the table below.

Results of New Customer Financial Survey:

Increase in new customer market sales revenue

Results of Business Sustainability Analysis:

Decreased sales revenue from lost regular advertisers

(10% P10,000,000)

Additional fines from regulators from lost new customer data

Increased sales from improved employee loyalty

Increased sales from regular customers who value

more diverse technology workforce

= Business Sustainability Analysis results

Net change in Jacks Net Income from combining

New Customer Financial Survey and Business

Sustainability Analysis (?)

  1. Based on the calculation in Requirement 1, should Jack's App pursue the young adult app market? Explain your answer. Jacks Apps Company management might be wise to consider before making a final decision on whether or not to pursue the young adult apps market.

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Audit In The Mental Health Service

Authors: Firth-Cozens Jenny

1st Edition

0863773117, 978-0863773112

More Books

Students also viewed these Accounting questions