Jae Min was an excellent student at the University in the South Korean city where she grew up. She had majored in business, moved to the United States, and received a graduate degree in hospitality management. As part of her graduate studies, she completed an internship in a hotel in the United States and had worked at another hotel while she was completing her education.

With this experience and educational background, Jae Min returned to South Korea and began work in the hotel industry as a front-desk clerk. After a year, she was transferred to the hotel's dining room, where she spent another year as an assistant food server. After completing several other assignments, she marked her fourth year with the property with a promotion to special events coordinator for the hotel's public dining rooms. This position basically involved coordinating small functions that did not require a larger public function room.

Jae Min has expressed interest to further grow her career as a leader within the hotel. Assume you are the GM at the property where Jae Min works.

What specific steps would you take to mentor her?

With her diverse background, what type of role would you suggest to have her start her management career in?

What advice would you provide her as she starts her management career?

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