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James is a manager of an Ikea store. In order to increase the satisfaction and motivation of his employees, he redesigns the job of clerks

James is a manager of an Ikea store. In order to increase the satisfaction and motivation of his employees, he redesigns the job of clerks so that instead of only working the checkout register, clerks now also restock merchandise, handle customer returns, or clean the store depending on what needs to be done. James made the job of clerk more intrinsically motivating by applying:

Job enrichment

Autonomy

Job enlargement

Procedural fairness

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