Jerald overheard one of his coworkers, who was speaking on the phone, say, $"$I$\text{'}$d like to order the iPad $9$ with $256$GB storage. I'll pick it up at Eaton Apple Store tomorrow. Can I use the easy pay plan?" The coworker was in which stage of the consumer purchase decision process?

Question $16$ options:

Problem recognition

Purchase decision

Post purchase decision

Information search