Jerica maintains a social media presence affiliated with her company. She can share some details of her personal life on this account as long as ________.

Group of answer choices

the details are relevant to her post and something that she doesn't mind sharing.

the details are fun and will get people to buy more product.

the details aren't potentially offensive to customers.

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Question 2

2pts

Your primary audience is ________.

Group of answer choices

every person who will use the communication.

the audience that the communication is meant for.

the first set of people to read the communication.

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Question 3

2pts

The information you share, the type of language used and the depth of topic are all things you need to consider ________.

Group of answer choices

when communicating to your primary audience.

for groups you don't know will read your communication.

as it relates to your secondary audience.

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Question 4

2pts

Communicators consider their primary audience first when determining ________.

Group of answer choices

the depth of the topic and how it will be discussed.

the relevancy of the data you'll disclose.

how clear and concise you have to be.

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Question 5

2pts

When communicating, one should be clear, concise, objective, complete, relevant, ________, and considerate of the audience's knowledge.

Group of answer choices

calm

consistent

correct

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Question 6

2pts

In this age of digital, customers are demanding what from their favorite brands?

Group of answer choices

service on the live chat feature

ecologically friendly products

conversations and human interaction via social media and other tools

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Question 7

2pts

The seven principles for effective communication can ensure an ethical communication because ________.

Group of answer choices

if you're understood, you are ethical

one of the principles is to be ethical in communication

Their guidelines insure that you're communicating a clear, objective communication that your audience can understand

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Question 8

2pts

When doing research on the internet ________.

Group of answer choices

always fact check the items you find and source them correctly.

pictures and charts are fair game and can always be used without a charge.

you can copy and paste things and repost them.

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Question 9

2pts

Which of the following is the best place to put the page number in Word?

Group of answer choices

heading

body paragraph

header

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Question 10

2pts

Which of the following is the best placement for the main part of the message (news) in a negative message?

Group of answer choices

at the beginning of the message

after a buffer statement and reasons for the news

after a statement of goodwill

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Question 11

2pts

Haya wants to ask her boss for a raise. Which of the following relationship best describes Haya's communication with her boss?

Group of answer choices

upward communication

downward communication

horizontal communication

vertical communication

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Question 12

2pts

Which of the following is the most appropriate subject line for an email?

Group of answer choices

Please confirm shipping date

Need a volunteer

We have a problem

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Question 13

2pts

Which of the following should you be sure to eliminate in the proofreading step?

Group of answer choices

headings

bulleted lists

sentence fragments

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Question 14

2pts

Which of the following statements is the BEST example of bias-free writing?

Group of answer choices

Even though English is not his first language, Hugo does a great job.

Mary does his or her best at the job.

Loraine's work performance is excellent.

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Question 15

2pts

Justin is in charge of logistics at a conference. He gets an email from a coworker that she needs Conference Room B for a meeting at 2 o'clock. He replies, "Conference Room B is available from 10-1:30 or 3:30-5." Which of the following best describes the business writing strategy Justin used?

Group of answer choices

appropriate subject line

implied no

persuasive message

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Question 16

2pts

Facebook is a social media application for friends to collect and share information. Why might a business be interested in this public network?

Group of answer choices

Employee testimonials

"Free" color images

Advertisements and Product Endorsements

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Question 17

2pts

Emails are generally short messages. For that reason Ben tries to get right to the point by asking his questions without wasting time on the opening. Is this a good idea?

Group of answer choices

No, openings are anything at the front of an email, so they are not possible to skip. He can skip the closing.

No, most messages have an opening, body, and closing to help the reader focuses on the purpose and structure of information needed.

Yes, if the meaning is clear from the subject line, then there is not need for an Opening.

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Question 18

2pts

Jay and his wife move to a new apartment with a tiny room that they are using for a home office. Jay insists they use the short wall for a bookshelf to give it a homey, studious feel. His wife smiles at him knowing they both use online banking and ebooks. Why is Jay attached to this bookshelf?

Group of answer choices

convenience; he needs a place to store his phone book and photo albums

security; he uses hollow books to stash emergency funds

perception; books give a traditional feel that office work needs

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Question 19

2pts

Adam attends the Thursday Manager's meetings. The information at that meeting comes from the Tuesday VP weekly meeting. Adam passes information to his team the next day. However, no one wants a long meeting on Friday. What change could Adam make to relay this information at a pace better related to current times?

Group of answer choices

Ask his staff to stay a half hour later on Thursdays for his department meeting

Work in a public blog simultaneously from the Thursday meeting

Rely on office gossip for most of the information since it was usually faster

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Question 20

2pts

Which of the following are likely topics?

Group of answer choices

VP visit conference room, New Security System, Congratulations

Color Palette distribution, Paycheck stubs, Grapevine updates

Price lists, Layoff notices, Patent filings

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Question 21

2pts

"Please do not park in marked customer parking spots. The find is $35." What may have gone wrong in this email?

Group of answer choices

The message did not have spell check run.

The message should have been sent in a memo.

The message was not proofread carefully.

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Question 22

2pts

Jennifer emails notes and copies for tax preparation. The CPA emails signature files to Jennifer and final documents to the tax authorities. Why did the CPA send a reminder of how to store paper backups?

Group of answer choices

Hard-copy can be a safer option if electronic systems crash.

The reminder is in errorleft over from years gone by.

The CPA is getting ready to retire so will no longer provide this service.

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Question 23

2pts

Marcus is creating a report based on last quarter sales for his manager. The type of data Marcus will use in his report is:

Group of answer choices

external qualitative

internal quantitative

internal qualitative

external quantitative

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Question 24

2pts

Which is the best example of a well-defined research questions?

Group of answer choices

How has a company's employee motivation and engagement changed since the arrival of the new management team?

What do you think is the cause of rising income inequality in America?

What is the most popular sport in Louisiana?

Does access to clean water improve student test scores?

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Question 25

2pts

Belinda was preparing a report for her manager. What is one way that Belinda can make sure that her report is written with integrity?

Group of answer choices

Belinda can make up ideas if she can't find a reputable source.

Belinda can prepare her report without citing her sources.

Belinda can present her information with authority.

Belinda can make sure that all copyright laws are followed.