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Joan believes that honesty is the best policy for everyone. However, as a customer service representative, she is sometimes truthful to the point of being

Joan believes that honesty is the best policy for everyone. However, as a customer service representative, she is sometimes truthful to the point of being offensive.
What error in critical thinking is Joan making?
a.)
Joan fails to remove all emotions from her decision-making process.
b.)
Joan assumes that her personal morals line up with everyone else's.
c.)
Joan fails to analyze information for truthfulness.
d.)
Joan fails to reason morally in deciding how to interact with customers.

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