Job Description #2 SUMMARY: Oversee sales, service and installation (when assigned) of the division. Directs and coordinates the overall management and development of the assigned sales division by performing the following duties personally or through subordinate managers. Direct and coordinate sales management teams for assigned sales division: 35% Ensure that division sales goals are achieved. Ensure effective sales floor environment. Recruit and hire qualified staff in cooperation with HR. Ensure orientation for new staff. Coach, train and support staff. Provide feedback and recognition regularly. Cross train staff to ensure departmental coverage for major functions. Support company policies and discipline staff as needed (verbal and written counselings). Document and conduct performance reviews thoroughly and timelyhold staff accountable for fulfilling their key responsibilities and goals satisfactorily. Set performance objectives and develop staff's skills. Develop improvement plans for poor performers and terminate or transfer if unable to perform. Complete staff paperwork accurately and timelyjob orders, class changes, termination reports, work schedules etc. Complete timekeeper functions and administer benefit pay accurately and timely. Schedule staff to meet customer needs. Control expenses and meet goals. Control turnover. Conduct monthly staff meetings, share appropriate information, develop agendas and minutes. Oversee the mission and critical measures of department. Be a role model of the company vision and values. Respond to all communications (voicemail, e-mail, mail) at least once daily. Actively work on process improvements within the department. Assure that staff attend and actively participate in all scheduled training. Develop and strengthen the overall sales franchise: 55% Overall profit and expense responsibility. Achieve sales and profits expectations; including developing and setting departmental monthly goals (customer sales survey results, sales, profits, extended warranty, add-on sales, lowering returns to goal, staff productivity, etc.). Franchise vision, development, direction and progress. Overall responsibility for allocations and performance of all resources including human resources. Store design, layout and allocation of retail space. Management of labor expenses vs. sales of the division. Ensure improved and consistent levels of customer service at point-of-sale. Oversee merchandising and display within area to ensure the best possible results. Administrative responsibilities: 10% Ensure staff are actively involved and participating in formal problem solving and recognition activities. Overall communication responsibility for assigned sales division; including operational, advertising and coordinating merchandising communication with buying team, etc. Management/Supervisory Responsibilities: Manages approximately 10-20 subordinate supervisors who supervise a total of approximately 75-150 staff members. Qualifications Education and/or Experience: Bachelor's degree in Business, sales/marketing, management or related area. 6 years of retail sales management experience. 6 years experience in one of the product categories that will be managed. Computer Skills: Inventory software Word Processing software Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Regular sitting, standing, walking, talking and hearing. Occasional lifting up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Job Description #1 SUMMARY: Develops and implements the strategic online marketing plans. Stays abreast of changes in the online marketing environment to best serve the objectives of the company and adjusts plans accordingly. Responsible for overseeing other aspects of the e-commerce site such as advertising and content components. Manage all site development and online information: 50% Direct internet strategy and manage overall e-commerce site presence and effectiveness. Develop plans for enhancing e-commerce site and present recommendations to marketing director and senior executives. Support specific business objectives and enforce the company's brand image online. Design and set standards for the look-and-feel of the entire site. Oversee all web development, testing/proofing, publishing, and archiving. Negotiate online related contracts. Act as point person for all e-commerce initiatives. Manage internet marketing team. Manage development and maintenance of site: 30% Manage development of the site to ensure proper functionality. Provide email support to all internal and external customers in relation to website. Manage domain names and renewals. Manage relationships with external vendors. Serve as point person for internal questions and recommendations. Train staff on how to use e-commerce site when updates are made. Survey staff and customers about customer satisfaction with e-commerce site. Keep up to date on technology and enhancements that apply to the site. Analyze market conditions, trends and the competitive environment to define business opportunities and report to the marketing team and senior management. Optimize web site for higher natural ranking in search engines. (SEO) Manage content and procurement process. Manage and develop special sales, contests and advertising unique to the Internet: 20% Develop and adapt marketing strategies for online applications. Manage online advertising including circulars, banner ads, direct email, search engine marketing (SEM), and affiliate marketing. Execution includes working with internal and external teams on target strategy, creative development, keywords, scheduling, email list management, and email list growth. Manage e-marketing tools: web analytics, e-mail marketing, and search engine optimization. Coordinate online promotions across all product categories. Assist with promotions or events as needed. Qualifications Education and/or Experience: Bachelor's degree in Marketing, Advertising or related field. A combination of marketing and web development experience equal to 5 years i.e., 4 years marketing, 1 year web development or 3 years marketing, 2 years web development, etc. 3-5 years of project management experience. Knowledge of consumer electronics, appliances, flooring and furniture preferred. Experience with HTML authoring tools, FTP software, Photoshop, Web reporting, VPN, SSL Certificates Video editing and photography knowledge a plus Computer Skills: Knowledge of internet software: analytics software, SEM tools, site search tools. Knowledge of Dreamweaver and Photoshop. Knowledge of Excel, Word, and PowerPoint. Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Frequent sitting, talking, hearing, and using hands to finger, handle or feel. Occasional standing and walking. Specific vision abilities required by this job include close vision. Job Description #3 SUMMARY: The purpose of this job is to process all returns of product from our customers and properly status code all uncrated product. Process all product returned and through customer pick up point: 60 % Inspect product for defects. Make proper determination of merchandise movement. Create blind purchase orders. Accurately process paperwork. Accurately tag product and assign status coding of returns. Wrap merchandise. Check in of merchants delivery service routes: 30 % Verify all orders which were delivered. Accurate and concise detail on check in. Properly note problem orders. Proper processing of all COD payments. Follow through on any questions arising from check in. Proper distribution of paper work. Movement of product: 10 % Determination of where product needs to go. Safe movement of product. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: 1. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. 2. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 3. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. 4. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 5. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 6. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Qualifications Education and/or Experience Less than a high school diploma/G.E.D. 1-2 years warehouse or labor experience Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Frequent standing, walking, talking, hearing, using hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. Occasional sitting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Department 02245 only ability to one-arm push up to 70 lbs., push up to 100 lbs., pull up to 110 lbs., and occasionally lift up to 100 lbs. Department 04250 only ability to one-arm push up to 70 lbs., push up to 100 lbs., pull up to 110 lbs., and occasionally lift up to 125 lbs. Job Description #4 Summary: Serve as receptionist to the Human Resources department. Assist with new hire process, including orientation. Maintain records. Perform administrative support duties. Serve as receptionist to the HR department. General administrative support to all HR functions. 60% Serve as receptionist. Greet callers or visitors and direct appropriately. Answer questions. Relay messages as necessary. Perform administrative functions, such as administering employment tests, scheduling meetings, distributing paperwork and mail, recording employment applications, processing changes, completing data entry, handling sympathy or get-well gifts, etc. Maintain office supplies and equipment, which includes producing name tags for all staff. May process employment verification requests on a back-up basis. May process parking tickets and create proxy cards in support of Loss Prevention. Assist HR with other projects as assigned. Process new hires. 20 % Complete new hire set-up. Conduct portions of new hire orientation. Maintain records. 20% Update New Hire information in HRIS. File new personnel folders and I9s. File and purge applications Competency: To perform the job successfully, an individual should demonstrate the following competencies: 1. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. 2. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. 3. Written Communication - Writes clearly and informatively; Varies writing style to meet needs and present technical information in an understandable manner; Presents numerical data effectively; Able to read and interpret written information. 4. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. 5. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions. 6. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. 7. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 8. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 9. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications Education and/or Experience: HS diploma/G.E.D. 1-2 years office, clerical or receptionist experience. Office/Clerical Experience: Typing Skills of 20 net wpm Alphanumeric Skills of 4,000 net cph Numeric Skills of 4,000 net cph Checking Standard overall score of 97 Computer Skills: Human Resource systems Internet Spreadsheet and Word Processing software Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Frequent talking and hearing. Regular sitting. Occasional standing and walking. Specific vision abilities required by this job include close vision. Job Description #5 SUMMARY: Direct information technology systems and strategies by performing the following duties. Identify technology solutions to meet business needs. Identify the technological needs of the organization. Direct continuous review of present systems and methods. Examine new systems and methods that may better meet business Determine appropriate changes to effect improvements, reduce costs, and enhance efficiency. Incorporate technology solutions. Direct the design and implementation of the IT division's outputs. Ensure the implementation of new technology in a manner that most efficiently and effectively meets business needs. Direct the development and implementation of policies, regulations, and procedures for progressive, efficient and cost-effective information and telecommunication services. Oversee or direct the negotiation of all IT contracts. Direct strategic planning for the IT division. Analyzes strategic and operational requirements as they relate to IT systems. Develop short-range and long-range plans for providing effective and efficient technology systems. Direct company-wide systems planning and prioritization. Manage other IT managers and telecommunications staff. Directly manage subordinate managers. Complete all typical management duties (recruit/hire and orient new staff, coach/train staff, provide feedback/recognition, support company policies, give performance reviews, hold staff accountable, complete necessary paperwork, schedule staff, control expenses and turnover, conduct staff meetings, oversee mission and measures, work on process improvements, etc.). Qualifications Education and/or Experience: Bachelor's degree in computer science, information technology, business administration or related field required. 10+ years of software development, computer operations systems, and voice/data communications experience. 5+ years of senior level management experience in an IT environment. Computer Skills: Software applications to include, but not limited to, database, design/development, Internet, inventory, human resources systems, and accounting systems. Ability to use e-mail, spreadsheet, and word processing software. Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Frequent sitting, talking, and hearing. Occasional standing, walking, using hands to finger, handle or feel. Specific vision abilities include close vision, peripheral vision and ability to adjust focus. Job Description #6 Summary: Manage all traffic department administrative processes. Negotiate lowest freight cost for all merchandise. Develop staff to handle the movement of all merchandise, freight claims, and freight audit processes. Manage all import and export processes. Work with vendors, truck lines, steamship lines, and merchandisers to receive all merchandise within 5 days of arrival date. Manage all traffic department processes. Manage accurate arrival date process. Monitor the completion of freight claims, freight audit, import and export processes. Monitor the consolidation and movement of both residential and commercial carpet: 50% Oversee the completion of freight claims and the auditing of all freight invoices. Maintain open communication with vendors to review requirements, answer questions, and resolve discrepancies. Maintain strong communication with merchandising to answer questions and resolve discrepancies on the movement of merchandise. Ensure the accurate arrival date process is completed with in the time requirements and all merchandise is received within 5 days of the arrival date. Maintain the lowest freight cost through strong negotiations. Assure all tariffs, motor carrier contracts and insurance certificates are up to date, accurate and completed using the standard I.C.C. rules. Control costs through improving work processes: 25% Negotiate the lowest freight costs for less than truckload, air, import and export carriers. Assure that all rates, agreements and contracts are legally documented through I.C. C. tariffs, Motor Carrier Contracts and Import Contracts. Monitor and control all labor and non labor expenses for traffic department. Monitor and control freight charges for the Freight Out Account. Streamline and improve work processes and outputs of the traffic staff. Monitor excessive overtime, the distribution of work and adequate staffing levels. Staff development and training. Coaching for improved performance. Promote the Quality Improvement Process all staff and utilize the quality tools as appropriate: 25% Recruit and hire qualified staff in cooperation with Human Resources. Ensure orientation for new staff. Coach, train and support staff. Provide feedback and recognition regularly. Support company policies and discipline staff as needed. Document and conduct performance reviews thoroughly and timelyhold staff accountable for fulfilling their key responsibilities and goals satisfactorily. Set performance objectives and develop staff's skills. Develop improvement plans for poor performers and terminate or transfer if unable to perform. Complete staff paperwork accurately and timelyjob orders, class changes, termination reports, work schedules etc. Complete timekeeper functions and administer benefit pay accurately and timely. Schedule staff to meet customer and business needs. Control turnover. Cross train staff to ensure departmental coverage for major functions. Conduct monthly staff meetings, share appropriate information, develop agendas and minutes. Oversee the mission and critical measures of department. Be a role model of the company vision and values. Respond to all communications (voicemail, e-mail, mail) at least once daily. Qualifications Education and/or Experience: Bachelor's degree in Management, business, or related field. 1-2 years of supervisory or management experience 3-5 years of transportation experience Computer Skills: Computer skills preferred. Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Regular sitting. Frequent use of hands to finger, handle, or feel. Occasional standing, walking, talking, and hearing. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. Lifting up to 25 lbs. is required. Job Description #7 SUMMARY: Strategically plans, budgets and manages marketing programs locally and corporately to maximize results. Management of local marketing efforts to increase sales: 40% Strategically plan and develop the following: o Relationships including programs for corporate business \"partners\" (e.g. chambers of commerce, government entities, etc.). o Sales and marketing opportunities in builder market. o Sales through real estate partnerships. o Customer credit card accounts and sales. o Relationships and programs with media partners. Research local advertising opportunities. Strategically plan to increase mid-week sales or target specific demographics in market. Strategic planning, budgeting and formulation of marketing programs for maximizing results: 35% Strategically plan and budget events for all locations. Provides direction for all locations marketing teams as it relates to sale research, execution and events. Develop and manage relationships within market. Direct public relations responsibilities, including acting as spokesperson for all locations. Ensure local branding and image building is developed and maintained. Ensure real time market intelligence is gathered and processed. Provide feedback to Marketing Director regarding strategies for improved market performance. Develop and manage marketing efforts, including advertising, promotions, internet and other marketing programs. Provide leadership in various areas involving marketing, such as merchandising support, visual display, in-store restaurant, sale events, and security during special events. Lead corrective action teams. Work with vendors to bring special events into the store. Overall leadership and management of marketing functions to effectively execute marketing strategies: 25% Manage marketing staff. Respond to marketing/public relations needs on a 24x7 basis, as required. Manage and develop marketing staff to build team strength. Communicate with all staff regarding marketing efforts on a timely and proactive basis. Recruit and hire qualified staff in cooperation with Human Resources. Ensure orientation for new staff. Coach, train and support staff. Provide feedback and recognition regularly. Support company policies and discipline staff as needed. Document and conduct performance reviews thoroughly and timelyhold staff accountable for fulfilling their key responsibilities and goals satisfactorily. Set performance objectives and develop staff's skills. Develop improvement plans for poor performers and terminate or transfer if unable to perform. Complete staff paperwork accurately and timelyjob orders, class changes, termination reports, work schedules etc. Complete timekeeper functions and administer benefit pay accurately and timely. Schedule staff to meet customer and business needs. Control turnover. Cross train staff to ensure departmental coverage for major functions. Conduct monthly staff meetings, share appropriate information, develop agendas and minutes. Oversee the mission and critical measures of department. Be a role model of the company vision and values. Respond to all communications (voicemail, e-mail, mail) at least once daily. Management/Supervisory Responsibilities: Directly supervises 2-4 staff members in the Marketing Department. Qualifications Education and/or Experience: Bachelor's degree in marketing or related field. 3-5 years of marketing experience. 1-2 years of management or supervisory experience. Public relations experience required. Sales or account management experience preferred. Knowledge of various forms of media including print, broadcast, radio and internet. Computer Skills: Internet software; Spreadsheet software and Word Processing software. Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Frequent sitting, talking, hearing, and using hands to finger, handle or feel. Occasional standing and walking. Specific vision abilities required by this job include close vision. Job Description #8 SUMMARY: Coordinates and assists in all mailroom activities. Maintains and supports records retention area. Assists Records Management in daily business. Coordinates and assists in all mailroom area activities 80% Opens envelopes by hand or machine. Sorts mail according to destination and type. Re-addresses undeliverable mail bearing incomplete or incorrect address. Examines outgoing mail for appearance and seals envelopes by hand or machine. Stamps outgoing mail by hand or with postage meter. Distributes and collects mail. Weighs mail to determine that postage is correct. Keeps record of registered mail. Assists Records Management staff 15% Helps prepare documents for scanning. Sorts check paperwork from scanning paperwork, and prepares envelopes with check paperwork. Administrative duties 5% Contact with postal and vendor representatives. Checks all systems and equipment to ensure proper operations. Works with vendors on equipment maintenance and repair. Competency: To perform the job successfully, an individual should demonstrate the following competencies 1. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. 2. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 3. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. 4. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications Education and/or Experience: High school diploma or GED. 1-2 years office or clerical experience Ability to operate and maintain an approved USPS meter machine Computer Skills: Excel experience preferred Internet experience preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent standing, walking, lifting/moving up to 50 lbs. and using hands to finger, handle or feel. Occasional sitting, talking and hearing. Specific vision abilities required by this job include close vision and ability to adjust focus. Job Description #9 SUMMARY: Directs the organization's overall supply chain operations, including purchasing and inventory of materials, selection of vendors, and distribution of goods sold. Manage the Office of Supply Chain and Logistics staff: 20% Directly manage staff. Complete all typical management duties (e.g., recruit/hire and orient new staff, coach/train staff, provide feedback/recognition, support company policies, give performance reviews, hold staff accountable, complete necessary paperwork, schedule staff, control expenses and turnover, conduct staff meetings, oversee mission and measures, work on process improvements, etc.) Develop and implement supply chain processes and policy for the organization: 40% Develop coherent company supply chain and logistics strategy, including soliciting input from key members of the management team and other stakeholders, making recommendations to the CEO. Evaluate past performance data to forecast needs and inventory levels. Develop and implement supply chain and distribution best practices (e.g., systems integration and optimization, vendor performance analysis, demand forecasting and planning, SKU optimization, inbound traffic management, etc.) in order to ensure improved productivity, quality, and efficiency Ensure that issues regarding new/existing products category Supply Chain strategies effectively support the business needs and supply/ logistics constraints are resolved in a timely and cost-efficient manner. Monitor core supply chain performance, including cost objectives and delivering against product and service level agreements. Integrate contract management, policies and governance, performance measurement, supplier relationship management, supply chain benchmarking and strategy assessment, change management and technology into company-wide practices. Establish and monitor vendor capacity/distribution capabilities to ensure that all quality, cost and service expectations are met. Coordinate with key members of the company management team to ensure a unified approach to company's suppliers and the market. Benchmark supply chain processes and develop best practices to optimize overall supply chain operations. Responsible for realized cost savings due to optimized supply chain processes: 40% Drive operational excellence and best practices across the organization, reducing cost by 5% per year. Direct team in developing new processes to increase productivity, quality, efficiency, and effectiveness. Develop communications for management and staff to increase their understanding of the timing required and individual input necessary to make the process run smoothly. Manage the relationships between information technology systems, operational excellence and merchandising operations. Monitor and ensure that meetings are facilitated to coordinate and communicate with all necessary staff, particularly systems development staff, to ensure successful implementation. Establish work plans for each phase of implementation, assigning duties, responsibilities, and scope of authority. Review implementation project proposal or plan to determine time frame, procedures for accomplishing project, project team members, and allotment of available resources. Ensure projects progress on schedule and within budget. Develop and implement revenue strategies with suppliers/vendors in accordance with the annual departmental budgets. Meet company and vendor goals as defined by leadership team Develop measures for synchronizing supply with demand and measuring performance. Competency: To perform the job successfully, an individual should demonstrate the following competencies: 1. Builds Trust - Interacts with others in a way that gives them confidence about their and the organization's intentions; operates with integrity; discloses own position; remains open to ideas; supports others. 2. Initiates Action - Takes prompt action to accomplish objectives; is proactive; responds quickly; takes independent action; goes above and beyond. 3. Develops Others - Plans and supports development of others' skills and abilities for current or future roles; collaborates to determine goals and establishes development plan; creates a learning environment and monitors progress. 4. Strategic Decision-Making - identifies, evaluates and selects key long-range issues and relationships; commits to course of action to achieve long-range vision and goals; gathers and organizes information to understand strategic issues and identify trends, causes, and problems; establish and execute implementation plans. 5. Interaction Skills - Effectively uses interpersonal skills; maintains/enhances self-esteem; listens and responds with empathy; asks for help and encourages involvement; shares thoughts, feelings and rationale; provides support without removing responsibility. 6. Continuous Learning - Actively identifies new areas for learning; seeks, creates and takes advantage of learning opportunities; uses new knowledge and skills on the job; targets learning needs; takes risk in learning. Qualifications Educations and/or Experience: Bachelor's degree in Management, Business or related area. 5+ years of senior level management experience 10+ years buying experience and 5+ years re-buying experience. Occasional travel is required Computer Skills: PC skills including Word, Excel, and or Access. Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Regular sitting. Frequent use of hands to finger, handle, or feel. Occasional standing, walking, talking, and hearing. Hi please check it I am going right Its need lot of time and effort reading as well please increase time up to 12 hours so I can work with peace of mind Job Description #2 Executive and administrative job Status : Exempt This status is allocated according to FALSA standards which are o Job Duties Job duties include Executive , Administration, Authority for hiring , respond to all communications etc. o Management Manage more than one supervisor and non exempt employees are in team. Job Description # 1 Status: non-exempt It does not follow the criteria of exempt standards like supervision ,authorities of hiring and fire , training , communication that's why it is non- exempt. Job Description # 3