Jonathan has been in business over 30 years and has definite ideas about how his ten retail stores should be run. He is financially conservative and is reluctant to make expenditures that do not have a clear financial payoff. Store profitability has declined sharply and customer dissatisfaction is high. Store managers never know how much inventory is on hand and when purchases are needed until a shelf is empty. David asks you to determine why profitability has declined and to recommend a solution. You determine that the current AIS is inefficient and unreliable and that a new AIS should be implemented using the Systems Development Life Cycle (SDLC).

Required:

1. Explain what is meant by SDLC? What are the 5 steps in a proper SDLC Process? (3 marks )
2. A Feasibility study is generally undertaken during the first stage of SDLC. Explain the main types of feasibility used to analyse the feasibility of the project undertaken. (3 marks)
3. Recommend three (3) functions that should be included in the new system to overcome the issues identified above. Why are each of these functions important? (4 marks)