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Kandampully and Solnet explain that the core philosophy of their Service Management Principles textbook includes each of the following EXCEPT: Group of answer choices That
Kandampully and Solnet explain that the core philosophy of their Service Management Principles textbook includes each of the following EXCEPT:
Group of answer choices
That hospitality and tourism organizations are businesses and, hence, the primary focus of management must be on maximizing profits.
That hospitality and tourism organizations are business organizations and, hence, their focus should primarily be on the customer.
That service in hospitality and tourism organizations is provided by employees so their must be equally proportional attention on the service workers.
That hospitality and tourism organizationsl are service organizations and, hence, their primary orientation should be on service.
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