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Katie works at a retail store, where she is responsible for changing and updating the retail displays. She has a clear process for creating effective
Katie works at a retail store, where she is responsible for changing and updating the retail displays. She has a clear process for creating effective displays that complements the store's advertising campaigns. The new store manager, though, wants to change this process. Katie does not want to change her process because the new way is too complicated and will slow down her work. She worries she will not be able to keep up with the displays for each passing campaign. Considering Katie's response, what type of resistance to change does this scenario illustrate? Group of answer choices Uncertainty Self-interest Fear of loss Learning anxiety
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