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Kenisha Robinson, a marketing manager, and Linda Chang, her supervisor, have been engaged in a dispute over the evaluation of Kenisha's performance and treatment. They
Kenisha Robinson, a marketing manager, and Linda Chang, her supervisor, have been engaged in a dispute over the evaluation of Kenisha's performance and treatment. They have engaged in the peer review stage of the company's alternative dispute resolution program (ADR) and have not reached a settlement. Which of the following is most likely the next stage in the ADR process? Multiple Choice O O O The two will meet alone and attempt to arrive at a settlement. A panel of representatives from the same level will hear the case. A neutral third party from outside the organization will hear the case via a nonbinding process. A professional arbitrator from outside the organization will hear the case.
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