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Kindly help me on my research regarding the introductions of airlines industry, about the Flair Airlines originated, and how they related to Air Passenger Protection

Kindly help me on my research regarding the introductions of airlines industry, about the Flair Airlines originated, and how they related to Air Passenger Protection Regulations (APPR). what are some issues of Flair Airlines that cover of APPR. kindly checks if this one is correct.

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Flair Airlines - Focus Airline The airline industry refers to the business of providing air transportation services for passengers and cargo that operates scheduled and charter flights using various types of aircraft (revfine). The airline industry has different components such as International Airlines, National Airlines, and Regional Airlines across different regions and countries (revfine). They compete on factors such as ticket prices, flight schedules, onboard amenities, and customer service (revfine). Flair Airlines is a Canadian ultra-low-cost Carrier (ULCC) that based in Edmonton, Alberta. It was founded in 2005 and started operation in 2006 as a charter airline serving 20 destinations across Canada, the United States, Mexico, and the Caribbean (Flair Airlines). Flair Airlines change to a ULCC model that offers low-cost flights to domestic and international destinations, in the year 2017 (Flair Airlines). While Flair Airlines has grown, expanding its route network, and increasing its market share in the Canadian market it faced some criticism from customers regarding its customer service and operational reliability (Flair Airlines). Despite these challenges, Flair Airlines is supported by Air Passenger Protection Regulation (APPR) to establish airline obligations toward passengers and other standards of treatment in different cases (Flair Airlines). The Air Passenger Protection Regulation (APPR) is a collection of laws and recommendations whose purpose is to safeguard the legal rights and financial interests of people who travel by airplane (CTA). The scope of the Air Passenger Protection Regulation (APPR) addresses a variety of topics, including aircraft delays and cancellations, refused boarding, lost, or damaged luggage, and how passengers are treated during extended delays (CTA). The regulations will provide passengers with help and compensation if their customers will get lost or damage their luggage (Flair Airlines).With the implementation of the APPR, several airlines have been called out for providing inadequate customer service, particularly about how they handle situations involving flight delays and cancellations (Flair Airlines). There has been a lack of communication from airlines, excessive wait times for help, and insufficient compensation offered to passengers for the difficulty that has been caused by flight interruptions, according to passenger complaints. Passengers, particularly those flying for business or who are on a tight schedule, may find themselves frustrated and stressed out because of these concerns (Flair Airlines). The APPR has been helpful in protecting the rights of air passengers; nevertheless, there is still a long way to go until airlines provide satisfactory customer service and guarantee that all passengers are treated equally and with respect (CTA). Provide you with some general customer service issues that cover Air Passenger Protection Rights (APPR), airline's obligations to passengers in the following areas : 1. Delayed or cancelled and denied flights: This is one of the most common customer service issues which can cause frustration and inconvenience for passengers, especially if they have connecting flights or important events to attend (Flair Airlines). 2. Poor communication: Airlines may fail to communicate effectively with passengers about flight delays, cancellations, or other changes to their travel plans. This can leave passengers feeling confused and frustrated (Flair Airlines). 3. Baggage mishandling: Lost, damaged, or delayed baggage is a common customer service issue for airlines. Passengers expect their luggage to arrive at their destination at the same time they do, and any mishandling of their baggage can be a major inconvenience (Flair Airlines). 4. Poor customer service: Some airlines may not provide good customer service, which can lead to dissatisfied passengers. These issues such as rude or unhelpful staff, longwait times on the phone or at the airport, or lack of responsiveness to customer complaints (Flair Airlines). 5. Hidden fees and charges: Passengers may feel misled or deceived if airlines add unexpected fees and charges to their ticket prices, such as fees for checked baggage, seat selection, or itinerary changes (Flair Airlines). 6. Children under the age of 14: the children have seating assignments at the time of boarding together with parents, guardians or tutors (Flair Airlines)

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