Knows what to do during stressful situations Experience Has been working there for 9 years Tralnlng new people using her personal experience Uses effective communication to help associates yeild better productivity. experiences on the job to teach Empathy Using associates them how Respect for people The importance of asking for clarification Openness Competency;r Productivity Open to learn new roles Positive to constructive critism Cultural Empathy Accomadates associate needs Uses a planner to schedule out the task for herself and associates Creates routine meetings for managers Dependable analytics to keep up the store Checks the overview of associates and the store