Labor costs of an auto repair mechanic are seldom based on actual hours worked. Rather, this labor cost is based on industry average of time estimated to complete a repair job. This means, for example, a customer may pay for two hours of work on their auto when the mechanic actually spent one hour. Most experienced mechanics can complete jobs faster than the industry averages. You have been asked to complete a survey on time to complete common repair jobs for a major auto repair center. The survey calls for objective input, and many questions require detailed cost data and analysis. The managers and mechanics know you are in charge of the survey and encourage you to complete it in a way that increases average billable hours for the surveyed repair work. How do you feel about this? How will you undertake the direct labor analysis required of the survey? How will you communicate the results? What are some possible areas of conflict