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Lauren assures her employee, Savio, that he will get more than a 15 percent hike during the next performance appraisal. However, Savio refuses to believe

Lauren assures her employee, Savio, that he will get more than a 15 percent hike during the next performance appraisal. However, Savio refuses to believe her as Lauren is known for making false promises to her employees. In the context of the barriers to communication, this situation exemplifies Blank______. Multiple choice question. filtering communication overload empathizing source credibility

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