_____ leadership is best suited for higher levels of ethical commitment among employees and strong stakeholder support for an ethical climate.

Group of answer choices

Territorial

Transactional

Transcendental

Tactical

Transformational

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Question 2

1pts

Which of the following is true about nonverbal communication?

Group of answer choices

It tends to be more important than spoken communication.

It only occurs in small groups of employees.

It tends to be similar from culture to culture.

It is often more trustworthy than spoken communication.

It is not often used in an organizational context.

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Question 3

1pts

Five bases of power, including _____, coercive, legitimate, referent, and expert power, can be used to motivate individuals either ethically or unethically in the workplace.

Group of answer choices

executive

peer

reward

formal

diverse

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Question 4

1pts

Transactional leadership

Group of answer choices

promotes workplace activities and behaviors through a shared vision and sense of mission.

creates employee satisfaction by negotiating for levels of performance or "bartering" for desired behaviors.

is practiced by middle managers who are striving to become top managers.

is least effective in firms with an emphasis on manufacturing and industrial products.

cannot be implemented for quickly changing ethical climates or for reacting to ethical problems or issues.

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Question 5

1pts

The greatest influence on employee behavior in an organizational context is that of _________________________.

Group of answer choices

personal moral values

behavior of peers and co-workers

voluntary responsibilities

codes of ethics

nonverbal communication

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Question 6

1pts

How does the level of job-related stress and fatigue in the United States generally compare to that in Japan?

Group of answer choices

The United States experiences a much higher level of stress-related symptoms from work than does Japan.

Due to the relatively slack work effort in both the United States and Japan, work-related stress and fatigue are uncommon.

Both countries experience nearly the same high levels of work-related stress and fatigue problems.

The overall work-related stress and fatigue levels in the United States are moderate compared to the high levels in Japan.

Although they are quite comparable, the United States workers experience slightly more stress-related problems than Japanese workers.

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Question 7

1pts

By the 1980s, what type of analogy was being used to describe the workplace?

Group of answer choices

Master-servant

Athletic team

Social club

Prison

Family

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Question 8

1pts

Initiatives in workplace diversity focus on

Group of answer choices

meeting the legal guidelines of equal opportunity.

developing a workforce that is 50 percent men and 50 percent women.

understanding the ways in which people from different generations communicate and make decisions.

reducing lawsuits related to affirmative action.

recruiting and retaining a diverse workforce as a business imperative.

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Question 9

1pts

What is the psychological contract between an employee and his or her employer?

Group of answer choices

Terms of employment including the salary and benefits associated with an employee's position

Employee's perception about how the company should treat him or her as an employee

Beliefs, perceptions, expectations, and obligations that comprise an agreement between individuals and their organizations

Formal contract between individuals and their employer that details the beliefs and obligations of both parties

Contract an employee signs to verify that he or she is of sound mind to serve in the capacity outlined by his or her job title

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Question 10

1pts

Which of the following is likely to be an effect of workforce reduction?

Group of answer choices

Employee compensation usually increases when fewer employees are working for a company.

Job satisfaction and loyalty often increase after a company experiences a workforce reduction.

Current employees begin receiving unemployment benefits.

Remaining employees tend to be promoted to managerial positions.

Remaining employees are anxious about job security after they survive a round of layoffs.