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Lee has been with a financial institution for over a year now as a call centre specialist. During his time, he has had the opportunity

Lee has been with a financial institution for over a year now as a call centre specialist. During his time, he has had the opportunity to work in two other departments. The organization adopts a similar technique with other employees in the call centre. This is known as
skill variety.
vertical loading.
job rotation.
job enlargement.
job enrichment.
image text in transcribed

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