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List all steps to successful improvements: Organization leaders set mandate Organization leaders set culture including customer focus, no blame, reliance on data, reliance on teams
List all steps to successful improvements: Organization leaders set mandate Organization leaders set culture including customer focus, no blame, reliance on data, reliance on teams and involving everyone Organization leaders allocate funds and resources (time of employees) to teams working on organization's priorities Quality improvement unit selects problems for teams Quality improvement unit assigns members of the team Teams plan, do, check, and act to bring about an improvement Leaders and teams celebrate success Leaders and teams spread improvement efforts
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