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Little s Law Firm has just one lawyer. Customers arrive randomly at an average rate of 6 per 8 hour workday. Service times have a

Little

s Law Firm has just one lawyer. Customers arrive randomly at an average rate of

6

per

8

hour workday. Service times have a mean of

50

minutes and a standard deviation of

20

minutes. How long does a customer spend at Little

s Law Firm on average?

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