# Low much time elapses in one round? I year $1$ How $2$ How many rounds are in a completed simulation? $3$ simulations $3$ How is success measured in the CapSim simulation? Where can you find the metrics maximum points awarded and actual points awarded for your balanced $4$ scorecard? How can you obtain information about definitions, desireable ranges, and how points are awarded for a $5$ given balanced scorecard metric? $6$ Information in a courier reflects the market conditions and results as of when? $7$ Where can you find information about the amount of products produced, sold and left in inventory for $8$ Where can you find information about the total industry demand for a customer segment in the courier? How can you tell whether a customer segment experienced a seller's market in the last year from the

$9$ courier?

$10$ How can you determine next rounds total industry demand for a customer segment from the courier? Where in the courier can you look to see how your actual demand for a product compares to its potential demand?

$12$ Where in the courier can you see the HR decisions and metrics for each firm?

Where in the courier can you see the TQM investments for each firm and how they are impacting the

$13$ firm?

$14$ Where can you find the Industry Conditions report?

Where can you find a variety of debrief reports to help you understand your results and how you might improve them?

What are the four customer buying criteria?

What are the five customer segments? Low End, High end, traditional, Performance

For each customer segment, what are the two most important buying criteria?

In general what is the difference between the fine cut and rough cut for a given customer buying criterion for a segment?

On the perceptual map, what is the ideal spot and how do you determine it$?-$ Stay within the Circle On the perceptual map, what is drift?

How does the ideal spot change during each round?

How does the ideal spot change from round to round?

What is MTBF$?$ Mean time Betore fallure

How wide is the MTBF range?

Do customers prefer higher or lower MTBF$?$ nigher

Do customer preferences for MTBF change during each round? Y $PS$

Do MTBF specs for a customer segment change from round to round? If YOU chloungl

How frequently is age updated during a round? every change you make

Do customer preferences for Age in a customer segment change from round to round? YeS

How do you determine the acceptable price range for an upcoming round?

How wide is the product price range?