Answered step by step
Verified Expert Solution
Question
1 Approved Answer
M121 Cullowhee Webs 'R Us provides web design assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One web
M121 Cullowhee Webs 'R Us provides web design assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One web design consultant is available to answer customer questions and make product recommendations. The consultant averages 12 minutes with each customer. Cullowhee's management would like to evaluate the following two alternatives: 0 Option 1: Provide extra training to the existing consultant which will result in average service time of 10 minutes per customer. 0 Option 2: Hire an additional consultant, each consultant would have an average service time per customer of 12 minutes. The consultants are paid $21 per hour and the customer waiting time is valued at $32 per hour for waiting time prior to service. a} What is hourlv system cost for the system with one consultant {Option 1 two decimal places]? In} What is hourlv system cost for the system with two consultants [Option 2 two decimal places]? c) Should Cullowhee expand to the twoconsulta nt system
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started