Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information in this guide and in the Project Portfolio. For the case study business, this is all of the documents included in the Simulation Pack. If it's your own business or a business where you are working or are familiar with, have your business approved by your assessor. For the purposes of this assessment, the team must comprise at least four members and you must be working in the leadership position. You must also have the opportunity to provide support to a colleague whose performance is poor and to manage conflict within your team. Complete Page 4 of your Project Portfolio for this unit. Whether you're using an approved business or the case study business, your assessor must approve your chosen job role for the team that you will lead. Read through the requirements of Sections 1 - 5 of your Project Portfolio. If using the case study, you can choose to work in any team that suits your interest that is related to the case study provided in the simulation pack for this unit. Group yourselves into teams of five with your fellow classmates. Teams you can choose for this assessment may include: Sales team Finance team Customer Service and Support team You will use your real names, backgrounds and communication preferences and styles during any role plays to ensure that the simulation is realistic. You can choose to focus on any issue within the business and develop a work task that fits into the area that your chosen team is responsible for. Examples of work tasks can include: . Developing a policy or updating one of the ones included in the simulation pack Developing a new process for sales Developing a customer support mechanism Developing a training session for staff