Making business decisions is a key skill for all managers. Review the following list and, in a group, determine whether the question is focusing on efficiency, effectiveness, or both.

Should we sell products to a younger market?

Did we make our sales targets?

What was the turnover rate of employees?

What is the average customer spending?

How many new customers purchased products?

Did the amount of daily transactions increase?

Is there a better way to restructure a store to increase sales?