Malware creators have used social engineering to maximize the range or impact of their viruses, worms, etc. For example, the ILoveYou worm used social engineering to entice people to open malware-infected e-mail messages. The ILoveYou worm attacked tens of millions of Windows computers in May 2000 when it was sent as an e-mail attachment with the subject line: ILOVEYOU. Often out of curiosity, people opened the attachment named LOVE-LETTER-FOR-YOU.TXT.vbsreleasing the worm. Within nine days, the worm had spread worldwide crippling networks, destroying files, and causing an estimated $5.5 billion in damages. Notorious hacker Kevin Mitnick, who served time in jail for hacking, used social engineering as his primary method to gain access to computer networks. In most cases, the criminal never comes face-to-face with the victim, but communicates via the phone or e-mail.

QUESTION:

Research Kevin Mitnick on the Internet. What was he able to do and how did he do it? Why did it take such a long time to be caught? How was he caught?