Management Decision OPEN FOR ABUSE

You've had employees take leave in accordance with the WCB Act and Regulations before. Employees have taken vacation due to injuries sustained at work during the many years that the act has been in effect. Most people have generally used WCB in the way that it was intended. You have occasionally had to deal with a request for time off that you thought was dubious since, as with most things, there are abuses. You've had one of those inquiries today.

You run two posh eateries, one in the entertainment district and the other in the business district. One of your knowledgeable bartenders in the financial district, Cal, had to be informed last week that he would be switching from happy hour to lunch since you needed his expertise there.

Cal was upset about the change, even though he would now be the team leader on the day shift, and insisted that it amounted to a salary reduction because no one had three-martini lunches anymore. He said that he would only be selling soda and coffee, and that tips from those sales wouldn't cover his rent. You reassure Cal that his salary should be the same if the five waitresses tip out (leave a share of their tips to the bartenders and table clearers), even though midday checks typically average $75 per table even without drinks.

You emphasise that even if the new staff is only providing soda and coffee on certain days, you absolutely need him to keep up. Cal, though, tendered his resignation. But he told you he had changed his mind before he left at the conclusion of his shift. He arrived late today and presented a note from his doctor requesting a 12-week leave of absence due to lower back pain. You are aware that lower back discomfort is a risk of the job and that it is practically hard to confirm or deny the condition.

You must approve Cal's request since lower back discomfort is a significant medical condition under Workers' Comp. You can legally request that he seek a second opinion, but you cannot contest a doctor's advice to take time off. If Cal decides to return after the stipulated 12 weeks, you must keep his employment for him. But you're certain that he'll give it up after the 12-week period.

How will you proceed? The day and evening shifts' morale would suffer if they are asked to pick up the slack; things are already tense when someone is out on leave for a good reason. However, hiring a temporary substitute may not be the answer. If you do decide to hire a temp, you might locate a fantastic new worker who you would have to fire in 12 weeks if Cal decides to return.

1. Outline the issue you identified in the case and any potential solutions you came up with as a result of your investigation. 2. Create a situational analysis using the case's highlighted SWOT factors (strengths, weaknesses, opportunities, and threats). 3. Describe any assumptions you made to handle the case analysis. 4. Describe the Core Problem in the Case as a question that has to be answered by the Alternatives in a single, succinct sentence.

5. Describe the Alternatives that are accessible to address the Core Problem (there should be more than two, with three or four being the preferable number). Each option needs to be distinct and self-sustaining (in other words it does not have to rely on one of the other Alternative in order to be viable). The status quo, or doing nothing, should be one of the options. 6. Identify the evaluative criteria that could be applied to evaluate each alternative, such as tables, tools, financial analysis, decision matrices, or quantitative metrics. 7. Using the evaluation criteria you chose in the previous bullet, analyse each alternative (here you should try to establish a qualitative or quantitative scoring mechanism in order to rank each of the Alternatives).

8. Choose the Alternative that is the most likely to solve the Core Problem, and then explain how you plan to manage any potential drawbacks of doing so. Justify your decision to choose this Alternative (highest score, most advantageous, most financially viable, etc.)

9. Specify how you'll put your chosen Alternative into practise. Here, you should include an implementation schedule.

10. List the APA-formatted sources that were examined in order to prepare the case analysis at the end of the document. These could consist of your text book, course notes, other books, websites, and publications.

Use these section headers to format the case report:

a. Executive Summary

b. SWOT

c. Assumptions

d. Core Problem Statement

e. Alternatives

a. The First Alternative

b.The second Alternative

c. The third Alternative

d.The fourth Alternative

f. Evaluative Criteria

g. Decision Matrix

h. Analysis of Alternatives

i. Selection of Best Alternative and Justification

j. Implementation of Best Alternative

k. References.