Management Information Systems - CSE3203(5) cu MICHEVINU Answer ALL questions. All questions carry equal marks [25 marks]. carry equal marks 125 marks1 1 10 YTJUSA Question 1 [25 marks] (a) Critically discuss the impact of Information and Communication Technologies on businesses around the world. OSO UYU [7 marks] (b) XYZ ltd is a small firm with around 20 employees producing and selling candies. The firm is having problems in terms of inventory management, order entry, invoicing and making payments to suppliers. All transactions are made manually and kept in filling cabinets. The manager has heard about the capabilities of ERP systems and is considering implementing an ERP to solve its problems. As an IT specialist, you are required create a table with the advantages and disadvantages of an ERP to allow the manager to make a choice whether to go forward with it or not. MBTYA HOITAMAOSVITVEMAMAM SINAV SOBOM [10 marks] (c) List and briefly describe 4 factors which should be accounted for in the calculation of the (Total Cost of Ownership) TCO of an Information System. STAD [8 marks]