Managers need to be aware of exit and neglect behaviors in response to dissatisfaction because they impose a negative influence on the organization and its employees. In addition to these behaviors, voice and loyalty are also possible responses initiated by the employee. With this information, what can an HR director do to maximize the possibility the dissatisfied employees will respond with voice or loyalty or both, rather than an exit or neglect response? A. Incorporate this knowledge into the recruitment and selection process to choose employees who are less likely to be dissatisfied. B. Increase the consequences for exit and neglect responses and increase the benefits for loyalty and voice responses. C. Incorporate appropriate orientation and training for incoming employees, so they feel comfortable offering suggestions for improvement. D. Incorporate appropriate selection, orientation, and training for management personnel to ensure that they build a culture that drives employees to go above and beyond for their work. E. Conduct regular employee surveys to better understand what employees feel about their jobs