Managing stress in the workplace. Consider the situation described below and then apply your knowledge of emotional intelligence to answer the questions.

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On your way to lunch, your manager asks you to join a meeting.

Upper management and your manager peers are also at the meeting. As the meeting gets underway you realize it is about a product you work on and that the upper managers are not happy with how a recent change was handled. You were unaware of any issues.

Their questions are directed at you to answer.

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$1)$ How do you feel in this situation? $(1$ mark$)$

$2)$ What do you need to consider before answering their questions? $(2$ marks$)$

$3)$ How do you respond to this situation? What do you say? $(3$ marks$)$