Question
Many product and service reviews are available online. Some are positive, and some are negative. Do you think they accurately represent the actual product quality?
Many product and service reviews are available online. Some are positive, and some are negative. Do you think they accurately represent the actual product quality? Do the reviews affect your purchase decisions? Why do you think consumers take the time to write them? Do you post online reviews?
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Management Process
Authors: Lee Long
4th Edition
978-0201822939,0201822938
