Question
Marcia is a manager of the accounting division at Ace Cars, a new car dealership in the Bronx. Her team is tasked with creating a
Marcia is a manager of the accounting division at Ace Cars, a new car dealership in the Bronx. Her team is tasked with creating a detailed flowchart to model customers' shopping process and has spent two weeks observing customers. The team's notes from the observations are summarized below:
Customer selects a car she likes from the parking lot for a test drive
She test drives the car
If she like the car, she places an order for that car
The sales associate checks the inventory in the database to see if the dealership has it
If there is inventory, then the customer fills out an application for a car loan
If the customer's loan application is approved, then she is given a receipt, and a contract is generated for the customer to sign.
If there is no inventory, then the customer is given two options: either she can wait a month for the car to arrive from the manufacturer, or she can cancel the order.
If she wants to wait for the car, then the customer applies for a car loan.
If the loan application is approved, then an order is generated and sent to the manufacturer
When the car arrives at the dealership, the customer is notified, and she picks it up
make a flowchart based on the customer purchase steps outlined above
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