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Mark runs the call center for Cullumber Corp, a company that specializes in handling customer calls for other businesses, Cullumber is currently using a traditional

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Mark runs the call center for Cullumber Corp, a company that specializes in handling customer calls for other businesses, Cullumber is currently using a traditional costing system, but Mark feels that management would be better served by implementing Time-Driven Activity-Based Costing (TDABC) and has identified the following pertinent information: The company incurred $219,000 last year to complete these key activities. Assume that employees handled the following number of calls during the year: Tech Issue Resolution, 19,900 calls; Customer Product Return, 7.800 calls; and Customer Complaints, 11,000 calls. When comparing actual costs incurred to operate the activities to the allocated costs, what is the difference and is it over-or underallocated? (Round intermediate calculations and final answer to 2 decimal places, eg. 25,000.25.) Difference

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