Match the different stages of customer journey (in the left column) with their descriptions (in the right column). Drag and drop application. Searching Searching drop zone empty. Visiting the store Visiting the store drop zone empty. Choosing Choosing drop zone empty. Follow-up Follow-up drop zone empty. It involves a company contacting a customer with a provision of a contract. It involves finding product or service information by examining magazines. It completes the end-to-end experience. It involves trying to resolve issues about price and process