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Mattle is the marketing manager for a spice company. While on vacation in Brazil, she visited food stores in Rio de Janeiro. Most of her

Mattle is the marketing manager for a spice company. While on vacation in Brazil, she visited food stores in Rio de Janeiro. Most of her company's products were available, except for baking spices, like vanilla. When she returned to work, she mentioned this observation to her international sales manager. Mattie was providing the important marketing function of
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identifying opportunities to expand
engaging customers, developing long-term relationships
selling products from one business to another
enhancing the customer experience
cocreating an investment portfolio.
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