May $1,2011,9$:$45$ a$.$m$.,$ Eastern Standard Time

To: Kate Newcomber

knewcomber@work.com

From: Linus Rebaldi

linus@aceman.net

Subject: Invoice for Logo Redesign

Hi Kate,

Last week AceMan Sports experienced a malware attack that deleted all incoming email before it was received. Consequently, I never received your invoice for the AceMan logo redesign.

Please submit the invoice at your earliest convenience. Also, can you give me a quote on the four$-$color brochure print job? I$\text{'}$m not really sure I want to use the other printer.

I want to compare prices.

Regards,

Linus Rebaldi

Senior Marketing Manager, AceMan Sports

What advice should you give Linus to help him revise his e$-$mail? Check all that apply.

Provide a useful subject line.

Use a more formal tone and approach.

Focus on a single topic directed toward the receiver's needs.