• Mayo Clinic applies Lean principles in its hospital operations.
• Requirements:
  • Determine the Patient Waiting Time for the emergency room, where the average waiting time is 30 minutes and the department handles 300 visits per day.
  • Propose strategies to reduce Patient Waiting Time.
  • Discuss the impact of reducing Waiting Time on patient care and Lean healthcare practices at Mayo Clinic.
  • Analyze how patient waiting times affect Mayo Clinic's balance sheet.