Medical One had a culture known for providing extremely high$-$quality health care services. On the other hand, Healthcare Plus had a culture oriented around cost$-$cutting. This caused tension because many employees at Medical One reasoned that lower costs equated to lower quality health care, running contrary to their established culture. While Healthcare Plus, as the acquiring company, could insist the Medical One adopt their culture, this is likely not the most effective approach. This is likely to take a long time and alienate many Medical One employees. A more effective approach is likely seeking to create a new company culture that incorporates the strengths of both companies.

Colleen made an attempt to start this process of "socialization" with the first meeting of her new managers. Effective socialization tactics are summarized on p$.532.$ What did she do that seemed to discourage socialization at the meeting?

$$ a$.$ Orient new employees along with a group of other new employees.

b$.$ Allow newcomers to interact with current employees while they are being oriented.

c$.$ Provide hurdles that are required to be met prior to organizational membership.

d$.$ Provide role models for newcomers.

e$.$ Constantly remind newcomers that they are now part of a group and that the new group helps define who they are.