Meet Emily Williams, the newly appointed Chief Financial Officer (CFO) of St. Hope Medical Center. Ms. Williams has been tasked with improving the productivity of the Patient Accounts Unit, which is responsible for handling patient billing, insurance claims, and revenue cycle management. The unit has been facing challenges with inefficiencies, delayed payments, and a lack of cohesive team dynamics. She realizes that many manual processes are slowing down the unit's productivity. There is a need for clearly defined roles and streamlined workflows. The pressure to deliver results is immense, and she is determined to make drastic changes to transform the unit while maintaining team morale and cooperation. Initial Post: Respond to the following in a report. What data should she collect? Who should she talk to? How should she evaluate the productivity of the unit? When should she start to make minor and major changes? What backlash do you expect she will receive once she starts making changes? Can this be avoided by her actions in the first 100 days