Mel tries to keep his stress under control by taking frequent breaks. Which strategy is Mel using to manage stress at work?

Select one:

a. Change stress perceptions

b. Withdraw from the stressor

c. Remove the stressor

d. Receive social support

Which of the following is NOT a key element of the communication process model?

Select one:

a. role overload.

b. source.

c. receiver.

d. noise.

Planned communication connections between holders of the various positions within the organisation are called:

Select one:

a. informal communication channels.

b. effective communication.

c. quasiformal channels.

d. formal communication channels.

Wen's catering company started a line of takeaway meals several years ago. She is now allocating her advertising budget for the current year based on past years' experience. What kind of decision is this?

Select one:

a. Crafted

b. Programmed

c. Non-routine

d. Classical