Mercury, Incorporated, produces cell phones at its plant in Texas. A year ago, a consumer survey ranked the company$$s cell phones low in product quality. Shocked by this result, Jorge Gomez, Mercury$$s president, set up a task force to implement a formal quality improvement program. Included on this task force were representatives from the Engineering, Marketing, Customer Service, Production, and Accounting departments. After working together for a year, the task force prepared the quality cost report shown below:

Mercury, Incorporated

Quality Cost Report

$($in thousands$)$

Last Year This Year

Prevention costs:

Machine maintenance $ $80$ $ $135$

Training suppliers $025$

Quality circles $035$

Total prevention cost $80195$

Appraisal costs:

Incoming inspection $3555$

Final testing $95105$

Total appraisal cost $130160$

Internal failure costs:

Rework $65145$

Scrap $5585$

Total internal failure cost $120230$

External failure costs:

Warranty repairs $10545$

Customer returns $33595$

Total external failure cost $440140$

Total quality cost $ $770$ $ $725$

Total production cost $ $4,950$ $ $5,550$

Required:

$1.$ Expand the company$$s quality cost report by showing the costs in both years as percentages of both total production cost and total quality cost.

Note: Round your p$\backslash$table$[[($in thousands$)],[,$Last Year,This Year$],[,$Amount,$\backslash$table$[[$Percentage of$],[$Total Production$],[$Cost$]],\backslash$table$[[$Percentage of$],[$Total Quality$],[$Cost$]],$Amount,$\backslash$table$[[$Percentage of$],[$Total Production$],[$Cost$]],\backslash$table$[[$Percentage of$],[$Total Quality$],[$Cost$]]],[$Prevention costs:$],[$Machine maintenance,$80,,,135,,],[$Training suppliers,$0,,,25,,],[$Quality circles,$0,,,35,,],[$Total prevention costs,$80,,,195,,],[$Appraisal costs:$],[$Incoming inspection,$35,,,55,,],[$Final testing,$95,,,105,,],[$Total appraisal costs,$130,,,160,,],[$Internal failure costs:$],[$Rework$,65,,,145,,],[$Scrap$,55,,,85,,],[$Total internal failure costs,$120,,,230,,],[$External failure costs:$],[$Warranty repairs,$105,,,45,,],[$Customer returns,$335,,,95,,],[$Total external failure costs,$440,,,140,,],[$Total quality cost,$770,,,725,,],[$Total production cost,$4,950,,,5,550,,]]$ercentage answers to $1$ decimal place $($i$.$e $0\mathrm{.}1234$ should be entered as $12\mathrm{.}3).$